Booking Platform and Admin · Case Study
Queen Bz Skincare
A customer-facing booking experience and live business administration system built around the way a tanning and skincare salon actually operates.
The challenge
Where the operation was getting stuck
The owner was coordinating bookings, questions, service availability, and business hours manually through phone calls and text messages. There was no central appointment history, customer funnel, or operational dashboard.
What AURA built
A system designed around the real workflow
AURA built a guided service-booking funnel and a dedicated admin platform with appointment tracking, message management, reviews, service controls, and business hours that update the public website immediately when saved.
Results
Outcomes recorded in the platform
- 259+ appointments processed through the platform
- 188 completed bookings with retained history
- Live admin views with automatic refresh and real-time synchronization
- Business hours managed once and reflected on the customer site
Figures reflect AURA's portfolio and platform records as of September 2026.
Delivered capabilities
What the platform includes
Online booking funnel
Appointment operations
Customer message management
Review administration
Real-time content synchronization
Service-business workflow design
Technology
Built for production
See the product
Visit Queen Bz Skincare
Explore the live customer-facing product where publicly available.
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Have a workflow that has outgrown spreadsheets?
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